Our methodology for rating the best reliable online casinos is objective and transparent. We evaluate security measures, customer service, payment methods and bonuses and promotions. In addition, we also take into account the range of games, software providers and mobile offerings in our score. We provide an overview of the best safe casinos per category and delve deeper into the characteristics of a reliable casino.
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Last updated: October 2024
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Characteristics of a Reliable Online Casino
We encourage you to be critical and check for yourself whether a casino is safe or not. To help you with this, we have compiled a list of important features. This way you know whether an online site is reliable or not.
Security
Unlike a physical casino, you expose a lot of yourself at an online site. You fill in your personal details, scan your identity card and provide your bank details. Good online security is therefore an indispensable part of a safe online site. Most online casinos are therefore secured with an SSL connection and 2FA.
Casino Licenses
We cannot emphasize it enough: do not play at an online casino without a valid license. Valid licenses are a first indication that online gambling is reliable somewhere. Casinos that apply for a license are extensively tested by the British Gaming Authority, with a focus on player protection.
Responsible Gaming Policy
The most reliable online casinos do not prey on players' money, especially not at the expense of the players' well-being. They therefore have various safety mechanisms to protect their players against irresponsible gambling and gambling addiction. Consider setting deposit limits, loss limits and (self) exclusion.
Transparent Conditions
To check whether an online casino can really be trusted, it is best to read the general terms and conditions, bonus conditions and payment conditions. A reliable online casino has nothing to hide and therefore makes this information as accessible as possible. The conditions are easy to find on the website and written in clear language.
Easily Accessible Customer Service
The customer service of an online site is often a reflection of the reliability of the casino. Suppose you encounter a problem. Will you receive good help or will the casino leave you out in the cold? A reliable online casino makes customer support a priority. Check when customer service is available and how you can contact us.
Reputation of the casino
You are probably not the first to register at an online casino. Therefore, always check online what other players have to say about the online casino in question. Check review platforms such as Gamblingpro and look for negative reviews or complaints. Also look for an indicator of positive recognition, such as prizes and awards.
Step-by-step Plan: How to Find a Reliable Casino?
Good, now you know how to recognize a reliable online site. On top of that, you can take a number of other steps to ensure your safety. Follow these four simple steps to find a safe online site.
Use Responsible Gaming Tools
At a reliable online casino you have easy access to various online tools. Consider links to settings that help with gambling addiction, exclusion for abnormal gaming behavior and the option to set your own deposit, betting and loss limits before you start playing.
Check Whether You Can Try Games for Free First
Safe casinos give you the opportunity to test different games for free before playing with real money at the online casino. This way you can practice and become familiar with the game, optimizing your chances of winning in the future. Moreover, playing for free boosts your confidence, allowing you to bet money later without any worries.
What About Offshore Licenses?
The license from the British Gaming Authority is the only valid gambling license in our country. Other countries also have their own authorities with their own licenses. Although these licenses do not officially count in the UK, they are still good indications of reliability.
The more countries an online site is licensed in, the better. Such an online casino has been labeled as a reliable casino by several countries. Although the rules abroad differ slightly from the rules in the UK, the bar is usually very high.
Many foreign licenses are internationally recognized. The most famous is the Maltese license from the Malta Gaming Authority, closely followed by the UK Gambling Commission from the United Kingdom. Other bodies with well-known international licenses are the European Gaming and Betting Association (EGBA) and Curaçao eGaming.
Malta Gaming Authority
This organization is responsible for promoting responsible gambling and licensing. It also engages external parties for audits and extensive testing of games to ensure fair gaming.
Gambling Commission
The Gambling Commission issues licenses and monitors compliance with the licensing conditions for optimal protection of players' money.
Curacao eGaming
sThis organization grants licenses to casinos and software companies. Curaçao eGaming applies strict anti-fraud measures.
European Gaming and Betting Association
The EGBA is responsible for promoting a sustainable online gambling sector where players can enjoy a safe and fun gaming experience within a well-regulated market.
Frequently Asked Questions
To find a reliable online casino, follow four simple steps. Firstly, it is best to only gamble at online casinos that have a license from the British Gaming Authority. In addition, a reliable online site website has a strong Responsible Gaming policy with the option to set limits and exclusions.
Big names among software providers such as Evolution Gaming, StakeLogic and Pragmatic Play can be trusted, but there are also smaller software companies that offer good and fair games. Do you find games from such a provider at a legal casino? Then you can be sure that the games are extensively checked for fairness.