HotLoot Casino

HotLoot Casino Review

In this HotLoot review, I'll share my first-hand experience with one of the most talked-about non-GamStop casinos of the moment. I'll show you all the potential of this casino, in terms of the game lobby, bonuses and all the other important features, such as customer service and platform security.

Pros of HotLoot Casino

Generous welcome bonus

Very diverse game lobby

Clear and transparent information

Cons of HotLoot Casino

Slow live chat

Few withdrawal options

Our Rating: 4.5/5

Bonuses: 4.3/5

Casino Games: 4.2/5

Payment Methods: 4.1/5

Mobile Casino: 4.7/5

Customer Service: 4.4/5

HotLoot Casino Bonuses

HotLoot's bonus system is quite impressive, offering a very generous welcome bonus and several other regular promotions, including daily cashback.

Welcome Bonus

The welcome bonus is truly satisfying, offering a tiered reward system: 125% of your first deposit up to €400, 80% of your second deposit up to €600, and 100% of your third deposit up to €200. With a combined bonus potential of €1,200, the offer is highly rewarding. Plus, the wagering requirement is quite low at 30x, which is below the market standard.

125% up to €400 on your First Deposit

80% up to €600 on your Second Deposit

100% up to €200 on your Third Deposit

Loyal Players Promotions

Unlocking HotLoot Casino promotions is incredibly simple. I was surprised to see that the rollover completion bar was already visible in the relevant menu after my first deposit.

There are many offers for loyal players, including user competitions, leaderboards, Drop & Wins tournaments, and much more. 

Finally, there's plenty to celebrate for the latter, too, including multiple bonuses, refunds in the event of a 0-0 draw, and a promotion whereby if a team you've bet on wins 2-0, you'll be paid your winnings in advance.

To collect the bonus, you must first deposit, as with all other online casinos and then meet the wagering requirement. There are better options, but you can also find much worse.

The offers offered to HotLoot users are quite varied, which is sure to satisfy most users. Promotions are also very frequent, often monthly, but there are also fixed weekly ones.

How to Maximize Your Bonuses on HotLoot Casino?

Maximizing your bonuses on HotLoot isn't just about activating them, but also knowing how to use them strategically. The portal offers a classic welcome bonus on your first 3 deposits. To make the most of it, I've adopted a gradual approach, focusing on balance management, game selection, and carefully reading the terms.

To complete the rollover, I avoided high-volatility slots and focused on titles with regular payouts and high RTPs, such as Starburst or Sweet Bonanza. Furthermore, HotLoot Casino specifies that some games do not contribute 100% to the requirement.

Once you unlock your bonus, it's important not to gamble it all at once. I split mine into €10-€15 sessions, so I could play longer and have more options. Remember, the longer you play, the more likely you are to convert your bonus.

I activated the bonus with €50, getting another €50. I used the “Sweet Bonanza” slot with €0.20 bets and completed about 60% of the rollover in 3 days, without ever risking it all at once. In the end, I withdrew €70.

HotLoot Casino Games

HotLoot's lineup is truly well-designed, allowing all British players to choose from over 5,000 slots, 133 gaming tables, and 63 live casino tables.

It's a fairly well-diversified catalog, which also includes a well-stocked sports betting section. The quality of the games is truly high, as many are provided by the biggest software developers on the market, including NextGen, NetEnt, and Red Tiger.

Online Slots

This means you can enjoy titles like Gonzo's Adventure Multiverse, Tome of the Ancients, Portals of the Gods, and many others. Although innovation has been lacking in the industry for a while, at HotLoot you can enjoy all the latest innovations.

Table Games

The table games catalog is truly diverse, allowing you to choose from roulette, blackjack, poker, and baccarat. I had no trouble finding fun games given the breadth of the offering.

After trying a few other video slots, it was time for some table games, which are plentiful on HotLoot's pages—a whopping 133 different tables. I immediately looked for my favorite blackjack variations and spent a good three hours playing Play'n GO's Multi-Hand Blackjack, a very popular title that allowed me to almost completely meet the wagering requirements.

Live Casino Games

The live casino page also features all the best live dealer tables and is almost entirely stocked with products from the biggest software developers in this niche, namely Playtech, Pragmatic Play, and the most famous, Evolution Gaming. If you'd like, you can enjoy the popular game show CrazyTime, as well as many live roulette and blackjack variants, with live dealers you can chat with.

At one of the tables, the British croupier spoke with an accent I wasn't familiar with. He replied to me in the chat! He actually came from a town near where I always vacationed. What a coincidence!

After a few unsuccessful bets on the most famous game show, CrazyTime, I turned to the more traditional live tables, alternating between roulette and blackjack. Initially, I placed a few outside bets on Immersive Live Roulette, which allowed me to amass a decent amount of cash.

I took a short break, and then moved to Pragmatic Play's Live Blackjack table. I had to wait several rounds because the table was full and wouldn't clear. After sitting down, I played fairly cautiously, but I won very little.

I tried changing tables, but my luck certainly didn't improve. However, the table streaming has always been top-notch; I've never encountered slowdowns or pixelated images. This, in my opinion, is the result of a technically top-notch platform.

HotLoot Mobile Casino

The mobile experience seems much smoother and more immersive than the desktop version. HotLoot's casino can also be accessed from smartphones and tablets, as the mobile version of the site is well-optimized and designed to fit the screens of these two smaller mobile devices.

Loading is faster than the desktop version, and you can enjoy the full experience on mobile. You can make a deposit quickly, take advantage of a bonus, play a slot machine, or chat with the dealer at a live blackjack table.

During my mobile sessions, I didn't experience any lag, crashes, or bugs or bottlenecks. Therefore, I think the mobile experience is preferable to the desktop one. However, there's no casino app available, so you have to rely on your mobile browser, whether on iOS or Android. It would be easier for players to have an app rather than log in every time they want to have some fun at the online casino, but there you have it!

The mobile performance of the HotLoot website is truly excellent; it's actually faster on mobile than on desktop. I haven't encountered any crashes, bugs, or slowdowns. Even without a Wi-Fi connection, the site works perfectly.

This online casino's mobile site is perfect for every aspect of the experience, allowing you to do everything with just a few taps. You can deposit, claim a bonus, or simply enjoy your favorite casino games.

Payment Methods

If you're interested in depositing, HotLoot Casino offers a wide range of payment options, some of which are very popular in the UK. You can deposit with Visa and Mastercard credit cards, make direct bank transfers, or pay with online vouchers or e-wallets. Personally, I opted for a credit card deposit, as it seems to offer the right balance between security, reliability, and speed.

Furthermore, HotLoot also accepts cryptocurrencies, which can be purchased with credit cards. Regardless, the amount I deposited arrived in my account balance very quickly, and I was able to start playing immediately to complete the wagering requirements that would then unlock the welcome bonus I was entitled to. The payment process begins on the casino website, but then must be completed on an external site. It's not the best in terms of transparency, but at least you're redirected to a reputable and secure site. I've encountered worse in my casino experiences.

There were no transaction fees, charges, or commissions added to my deposits. Some methods may incur them, such as bank transfers, but these are independent of the HotLoot casino.

The funds I've deposited have always arrived in full and quickly in my gaming account balance. This is in line with industry standards.

If the casino respects the stated processing times (i.e., between 1 and 3 business days), the processing speed is quite satisfactory. However, the process may be significantly slowed down by the requirement for proof of identity.

On major user review sites like Trustpilot, I've found several reviews complaining about endless processing times and constant requests for additional documents. I can't confirm or deny this, but the very fact that these types of reviews exist makes me suspicious.

Withdrawal limits could be improved. First, the minimum limit is €50. Furthermore, there's a daily withdrawal limit of €5,000. Finally, there's a maximum monthly limit of €40,000, and no more than €10,000 per week.

Customer Service

The customer support offered by HotLoot Casino is subpar, in my opinion. It seems like support is handled via live chat, but when you click the message button, you can only choose between a menu of frequently asked questions and a chat bot.

Only after a few attempts can you speak to a human agent, who will take a long time to answer your question. The team says they respond within 24 hours, which is an unreasonable amount of time.

It should be noted that my question was rather simple, about withdrawals, and they responded within 15 minutes. Furthermore, support isn't available 24/7, but opens at 10:00 AM.

Regardless, the FAQ section is quite thorough, and an email address is also available, but I've read reviews describing a complete lack of answers. This is seriously inadequate support and deserves significant improvement.

I received the response I was looking for after far too long, and it says support can take up to 24 hours to respond. I don't think there's much more to say; the situation is already unsatisfactory, without me adding anything.

Despite the slow response times and the difficulty in speaking to a human agent, the response I received was quite clear and kind.

The FAQ page is quite helpful, but I can't help but notice the slowness of live chat responses. Problem-solving is also inadequate.

Safety & Security

Understanding HotLoot's security level was fairly easy; the relevant information is clearly and transparently presented, and there's no need to overdo it.

The casino makes it clear that it uses a license issued by the Curacao Gaming Commission, the official regulatory body of the Curacao group of Canada.

This makes it a non-GamStop casino, but it still has a license from a credible and reliable state. Furthermore, the site collaborates with Gamblers Anonymous and Gambling Therapy, two organizations that help with problem gambling.

The connection to the site is also secure, as it uses advanced, certified encryption. Finally, it relies on secure and traceable payment methods, so your financial data will be safe. Given its rather lax privacy policy, I wasn't too keen on entrusting HotLoot Casino with my data.

This casino, in fact, is not subject to the European GDPR directive, and in theory could share my data or contact me for marketing and advertising purposes. In any case, the site was quite transparent in displaying all the relevant information.

Every page on the HotLoot website is protected by a secure connection, using TLS 1.3 encryption, certified by Google Trust Services. This is the most modern security protocol currently available. However, it is not required to comply with GDPR privacy regulations.

The catalog is full of games developed by top-notch software developers, so you can be sure of the fairness of the games. These products are certified for the presence of a RNG algorithm, which prevents manipulation of the results.

I think HotLoot Casino is quite well-known. I already knew it by name, even though I'd never tried it before.

Conclusion

HotLoot Casino focuses on a simple and straightforward experience. The site is fast, but its interface is lacking and its dark graphics are difficult on the eyes. Everything is clearly organized, however: games, promotions, and payments are just a click away, without unnecessary frills.

Even on mobile, the experience is excellent. There's no casino app, but the site adapts perfectly to smartphones and tablets, with fast loading times even for the most demanding live games. HotLoot Casino doesn't aim to dazzle with special effects: it focuses on convenience and that's precisely what makes it effective. You enter, play, and if you're lucky, you cash out. No hassles.

FAQ

Disclaimer:
This review is an independent review of HotLoot Casino, with no influence from the casino itself. Our opinions are intended to inform and guide players honestly and transparently.

Please gamble responsibly and remember that gambling should always be a form of entertainment, never a way to escape personal or financial issues. If gambling is causing problems in your life, seek assistance from professional organizations designed to help with gambling addiction.