- Offers 24/7 support
- Intuitive platform
- Laughable withdrawal terms
- No European license
Betneto Casino Review
At the moment, there are hundreds of gambling sites available on the scene. Although most of these sites already have a well-known reputation in the industry there are some scam sites, and others are located in the grey category. The latter category has some of the features of serious sites, and some of the attributes of untrusted sites. Although most players are not curious to discover these sites, we, as professional reviewers, like to discover one of these sites from time to time and provide a thorough betneto review of it so that the players know whether this casino is reliable or not.
The site we will be reviewing today is Betneto Casino. Recently, GameStop players have posted a lot of negative comments about this site which have included complaints about unfair gaming results, late withdrawals, unfair wagering requirements, and unresponsive customer service. In our testing, we tried to find out the truth of these allegations, but we decided to deposit as little as possible to avoid any unpleasant surprises and this is what we also advise you to do as a player. At Betneto Casino, a deposit of only 20 euros will be enough to activate the welcome bonus.
This operator holds a Curaçao Gaming Commission license, but there is no clear information about the license number, its date, or the scope of services it covers. However, the casino has all the encryption protocols in place to protect your financial and personal data from hacking or third-party manipulation.
The casino offers a variety of games, but there is no indication of the developers who provided them. Therefore, players have to check themselves with the developers who provided these games. In this review, we will reveal more details about aspects of this casino.
Pros of Betneto Casino
- Lots of bonuses for new and existing customers
- Offers 24/7 support
- Intuitive platform
Cons of Betneto Casino
- Laughable withdrawal terms
- No European license
- Seriousness cannot be confirmed
- No separate app to download
Year founded in | 2021 |
Software | NetEnt, Play’n Go, Microgaming, Fugaso, Wazdan, Novomatic, & more |
Licensed By | Curacao |
Available Games | Slots, Jackpot games, Megaways, Table Games. |
Banking Available | Debit/Credit Cards and E-Wallets |
Min Deposit | €20 |
Min Withdrawal | €100 |
Withdrawals processing times | 7-10 days |
Tournaments | No |
VIP Scheme | Yes |
Welcome Bonus | €3,000 + 50 free spins |
Mobile Support | Yes |
Customer Support | Live chat, Email, & FAQ Support |
Betneto Casino Bonuses
There are two evaluation approaches to online casino bonuses. The first one is related to the max cash value of the offer, the number of free spins, and the percentage of cashback. It is a numerical view and always concludes that “bigger” is “better”. The second reviewing way, is concerned with the terms and conditions, how to obtain the bonus, wagering requirements and other critical aspects of the casino rewards. In general, most of the bonuses offered by Betneto casino have hard-to-fulfil terms, which means that you will not be able to withdraw your winnings easily. In the next part, we will go into detail about the main bonuses and promotions offered by Betneto Casino.
Welcome Bonus
Once you sign up at Betneto Casino you will be eligible for the Welcome Bonus which covers your first two deposits and can have a maximum value of up to €3,000. You can get this offer, according to the following scheme:
- First Deposit – 150% Bonus up to €1,000. On top of that, you'll get 50 free spins to use on (Cash Bandits 3).
- Second Deposit – 100% Bonus up to €1,000. To activate this bonus you have to use the promotional code (WELCOME150).
- Third Deposit – 100% Bonus up to €1,000. To activate this offer also you must use the code (WELCOME150).
While attractive, there are many strings associated with this bonus. The wagering requirement here is 35x and it covers both the deposit amount and the bonus funds as well. In addition, you should be aware that the ratios of games' fulfilment of wagering requirements vary from game to game. While slot games meet 100%, table games and live casino games contribute 10% to meeting wagering requirements.
VIP Scheme
Casino Betneto offers its players a tiered loyalty program that includes five levels. In the beginning, all players start from the first level as soon as they sign up at the casino. After that, they can move up to the next levels when they collect the required number of points or meet the conditions imposed by the casino, and here's how the Big Players Program works in detail:
Platinum | Elite | VIP | Royal | Silver | Tier |
€60,000 of deposits | €30,000 of deposits | €3,000 of deposits | Make 3 Deposits | All new players are invited | How to join? |
+25% | +50% | +100% | $1 deposit = 1 point | $1 deposit = 1 point | Points |
✔️ | ✔️ | ✔️ | ❌ | ❌ | Personal Account Manager |
✔️ | ✔️ | ✔️ | ✔️ | ❌ | Exclusive Gifts and rewards |
Game Offer
At Betneto Casino you will find a selection of slots from different developers, some casino table games and a live casino section. A total of a little more than 800 different games are available. The casino brags of hosting over 4,000 games, but these cannot be found. The game selection in the Betneto Casino is passable in terms of variety and quality, but on the other hand, it cannot score with special features. In addition, many titles are imported from unknown studios. Therefore, from our end, we cannot judge the quality and efficiency of these games.
Slots | ✔️ |
Table Games | ✔️ |
Bingo | ❌ |
Slingo | ❌ |
Live Dealer Games | ❌ |
Sports betting | ❌ |
Online Slots
Of course, slots make up the largest part of the games available at Betneto Casino. With over 600 different titles, the selection here is satisfactory, but still far from what other non GamStop casinos make available to their players. Another small drawback is that you will only find games from a total of seven providers here. These include big names like NetEnt, Play'n GO and Microgaming, but extremely popular games like Bonanza Megaways from Big Time Gaming or Jammin' Jars from Push Gaming are missing due to the limited selection of developers. Some of the most popular games at Betneto Casino include:
- Fruit Frenzy
- Caesars Empire
- Lucha Libre
- Goldbeard
- High Fashion
- Megasaur
- Football Frenzy!
- Ocean Oddities
- Ninja Star
When looking at the most popular slots of the Betneto Casino, it is immediately noticeable that slots from NetEnt and Play'n GO are represented here almost exclusively, which is certainly due to the rather limited selection of developers.
If you like to hunt for a jackpot, you will be interested in the area of the same name in the Betneto Casino. Here, however, you will only find games from Betsoft, which, in online casinos, look pretty meagre compared to big jackpot slots like Mega Moolah or Mega Fortune.
Unfortunately, there are no details on the payout rates of the casino. In addition, it is not clear whether Betneto Casino has this checked by an independent agency. This reinforces suspicions about hosting unfair games.
Table Games
Before talking about the selection of table games available in the casino, we must first point out the fact that the casino does not offer any live dealer games. Certainly, this is unfortunate for players who are used to enjoying their favourite games against real dealers. This can also reinforce players' doubts about the reliability of the operator since live games are decided without code or computer, and other casino games rely on RNG which can sometimes be rigged.
The Table and Card Games section contains a range of roulette, blackjack, video poker and baccarat games. Among the most prominent titles you can find here are:
- 21 Blackjack
- Caribbean Draw Poker
- Caribbean Stud Poker
- Let'em Ride
- Shut'em Up
- Tri Card Poker
Customer Service
At Betneto you have two different options for contacting support. One of these two options is the contact form, which you can open by clicking on the question mark at the bottom right. You can describe your request here and you will receive an answer from support by email. The other way of contacting support agents is the live chat, which you can also use the pop-up icon to reach. The agents are friendly, respond quickly and are quite helpful.
You can also get smaller questions answered without having to contact support. The Betneto offers you a very extensive FAQ, in which most of the questions that new players in this online casino may have at the beginning are answered. Unfortunately, the online casino does not offer telephone support.
Payment Methods
Various deposit methods are available to you at Betneto Casino. You have the choice between the following options:
- Visa
- MasterCard
- Wire Transfer
- Bitcoin
- eZeeWallet
- Ethereum
- Litecoin
- Giropay
- Trustly
Although the choice of payment methods may be suitable for any player who prefers to use paper cash, it does not meet the requirements of crypto apostles. Because the player does not support a wide array of cryptocurrencies. For instance, you can't find Terra Classic (Lunc) or Shiba Inu (SHIB) or other meme coins here. All deposit methods have the same limits. Accordingly, the minimum amount for a deposit is €20. You can deposit a max of €5,000 into your player account per transaction, regardless of the payment method.
Winnings Withdrawal
If you have won something at Betneto casino and would like to make a withdrawal, you must first go through a verification process. You send the casino documents that clearly prove that you are the person who signed up. This includes, for example, a copy of the front and back of your ID card, bank statements, proof of address in the form of utility bills and other documents. Only after you have been successfully verified can you withdraw funds from your casino account. Therefore, it is advisable to complete this process as soon as possible after signing up to avoid delays later.
Withdrawals are always made at Betneto Casino using the payment method that was used for the deposit. If this is not possible, you will receive your payment in the form of a normal bank transfer. A minimum withdrawal amount of €100, which is relatively high compared to other non GamStop casinos.
The maximum payout amount is 2,500 euros per week and 10,000 euros per month, which is not exactly much. In addition, the casino will give you a total payout of more than €2,300 every time you add up all your payouts, and undergo a new identity check.
Customer Care
During our testing of the casino, we found that customer service creates conflicting impressions. Sometimes, they respond quickly to players' queries. However, other times, they take a long time to respond to queries. As for contact channels, players can get in touch with support agents via both live chat and email only. Although the casino already has telephone lines, they do not work most of the time.
Betneto Mobile Platform
The mobile version of Betneto Casino is designed in a similarly bright and inviting way as the desktop version. Incidentally, the casino does not offer a casino app for download. Otherwise, the mobile version and the desktop version hardly differ from each other.
If you want to visit Betneto Casino on the go, you can easily do so at any time using the browser on your smartphone or tablet. The design of the page in the mobile view is also quite clear and you can find all the important functions hereto disposal. You can therefore play most of the games, access your account area, make deposits and withdrawals and contact casino support.
Our Betneto Casino experiences with the mobile version are similar to those with the desktop version. It's easy to find your way around, but looking for and finding individual games is very difficult.
At Betneto Casino there are no additional special features to the offers and games already mentioned. There is neither a sports betting area nor a selection of exceptional games. There are also no permanent promotions for existing customers or the like at Betneto Casino.
Conclusion
Our Betneto Casino experiences are summed up as rather mediocre. This is because a lot of things are good here, but some things are also bad. The dubious terms and conditions of the bonus conditions and the strange procedures for larger payouts are particularly negative. The casino's search function also didn't deserve a prize and should be revised urgently. On the other hand, the support that you can reach around the clock is good. The game selection and the live casino area are also good. The simple structure of the casino also enables beginners to find their way around easily. Nevertheless, the Betneto online casino test has shown that the provider still has to make various adjustments to be able to compete with the big names in the industry and become a really good online casino.
I have been waiting for a cash out here for over 2 weeks now and was told after 3 days that it was approved via Bitcoin and will be paid 1-2 days later. Now all of a sudden they have an issue and don’t know when they are paying. No one replies to emails either.
Have you received your winnings yet? J requested a withdrawal 10 days ago and they are now telling me there is a technical problem with their provider for wire transfers
Hi John
No 6 weeks in now and apparently the problem was resolved 10 days ago but still nothing from them. Apparently the new provider has to confirm the transactions. It’s all nonsense
Any luck yet? Mines been a month since I requested a withdrawal with them blaming a technical issue with their provider. I was told a week or two ago the issue had been resolved and that they were now using a different provider. My withdrawal statis is still saying “requested “ and not even under review yet.
Inwas told there was an issue with the provider on the 17th of April so I cant see how the issue was solved on the 14th. I think theyre lying to us all
Just had a message saying they have an issue with their provider. This must be the line they use as Id been told they now had a new provider at the end of April. Betneto is a scam!
Hi. Still nothing from my withdrawal. I received my money from the first one I made in December last year but I don’t think il be seeing this one unfortunately
this company are scum, I lost £2000 then managed to win £1000 back so withdrew it, they declined the request took the £1000 and gave me £20 to play with…….
how do you leave reviews for this site, people need to be made aware they are scammers
trying desperately to find someone to complain to. made Initial deposit of 20. they took 200! contacted them immediately, was told I would receive it after the weekend. I have now been waiting for 200 days and have sent 29 emails, no response. online chat just say they can’t help! disgusting.