If you have lost money from one or more providers of not on GamStop online gambling, while they did not have a license, then you can also reclaim your money on your own. Unfortunately, it is usually the case that such requests from individuals are ignored by the providers. Therefore, the cooperation with a lawyer can be very helpful.
If you want to reclaim your gambling losses, use the help of an experienced lawyer. If no extrajudicial settlement can be reached, you will then have a good chance of getting your money back in court.
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Last updated: January 2025
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When Can I Claim My Money Back From an Online Casino?
If you have suffered losses at unlicensed casinos who have a company headquarters in Europe, there is a good chance that you will receive your money back. Online casino losses that were longer than 10 years ago, however, are mostly time-barred. If the gambling provider does not have a company headquarters in Europe, your claims can be enforced in court, but only rarely enforced.
Actually, we all know it: in the end the bank always wins. Nevertheless, online casinos are very popular. With just a few clicks, the offers are available and you can get started, for example with so-called welcome bonus. Once this is used up, it often starts with a few euros or cents that you use yourself. Through clever incentive systems, the organizers know how to continuously increase the desire to play and to encourage customers to ever higher stakes. At the end, there is almost always the loss that can reach four-five or even six-digit sums. Not infrequently, customers also lose control over their gambling behavior and become addicted to play.
The business model works internationally and generates billions of income. The winnings of the organizers are high and are invested in the advertising that is constantly attracting new customers to a no small extent. Thus, an ever wider stream of money flows from the accounts of the players into the pockets of the organizers. However, you can counteract this with the help of the law and retrieve your money. According to Section 812 ff., damaged customers have enrichment claims against the organiser if there is no permission for the offered games. This can be read in an ever-increasing number of judgments. We advise all losses affected players to take action and check whether they can claim their casino losses back.
Experience has shown that it is very difficult to operate on your own. This usually does not lead to success, since the casinos often react late or not at all. Many casinos are not located in the UK, the corporate structures are sometimes very opaque. Only if you sue the online casino often causes this something and leads to success in almost all cases. But a lawsuit also carries financial risks. As part of the initial consultation, we will inform you about this and show you how to completely avoid these risks.
We Advise You to Claim for Recovery
If we come to the conclusion that you are entitled to claims and are enforceable according to the current legal situation, these must often be sued in court. If your complaint is granted as expected, the gambling provider must pay all costs of the court proceedings. We will show you how you can conduct a process.
Which Online Gambling Providers Can You Claim Your Money Back From?
Gambling is games where the player wins or loses by chance. These include almost all types of online gambling games where a player can win money with money.
These include offers of:
- Online Lotto
- Online scratch less
- Online roulette
- Online Poker
- Virtual slot games
- Online sports betting
Countless online gambling providers are active in the British market. Some of them have received a license in the meantime, others have not. However, all of them have made their offer illegally to British players for years and can therefore be successfully sued for repayments of the casino losses.
Online Casino Money Back: Judgments
More than 100 district courts and at least 13 higher courts have already said they were in charge of casino complaints as of autumn 2023, the success rate of the players is well over 90% for the district courts and even 100% for the higher state courts. All complaints were decided without exception in the interests of the higher courts.
FAQ
In the case of legal proceedings, it usually takes six to twelve months until the judgment. However, this is only a general statement. Depending on the utilisation of the competent court, procedures can also be processed faster or more slowly. There may also be cases where proceedings extend over two instances. Procedures can then last significantly longer than one year.
You can bring complaints on site at the court of your residence, because there you have usually played or entered into the (non-own) game contract. This applies to all providers, even if they are based abroad. It only becomes problematic if you have played abroad, for example. We will discuss and clarify such constellations with you as part of the free initial consultation.
Yes, that is possible. Here, too, the chances are very good.
Yes. If you have lost money in multiple casinos, it is possible to reclaim the cash back from every single online gambling. Whether live casino, table games, online poker or sports betting,
That is a critical point. With legal providers, you are allowed to continue playing, but should consider whether it would not be a good time to stop playing when you sue the online casino.
Many online casinos offering their games in the UK do not have a license. Most of them also have their registered office abroad, especially in Malta, Gibraltar, Curacao or the Virgin Islands. The main reason for this is that the regulations in order to obtain a permit valid in the UK are significantly stricter than abroad. In addition, significantly higher taxes have to be paid in the UK, and the level of consumer protection is also very high in the UK.
However, offshore license is not enough to offer online gambling in the UK. As soon as the online casino offers its services in the UK, the British law applies. Online casinos with foreign licenses would therefore not have been allowed to offer their gambling in the UK in recent years.
If you no longer have a detailed overview of your lost bets and are no longer able to log in to your account because you have been blocked or have been blocked yourself, this is not a problem regularly. According to the EU General Data Protection Regulation (GDPR), gambling providers on the Internet are obliged to provide you with information about your paid amounts immediately. The operator must provide you with an overview of all deposits and withdrawals at the latest within one month. We will be happy to provide you with suitable templates in German and English for requesting your data.
If you have made a profit as part of an unauthorized gambling and the provider does not pay, you are not entitled to get the prize. The nullity of the game contract works in both directions. The casino or the betting provider may not keep an illegal win, the player can claim the repayment. If the customer has made a profit with an unauthorized game, there is no legal basis for him either to which he can invoke for the purpose of paying the prize.
Banks and payment service providers such as PayPal or Skrill are also obliged to repay money if they were involved in the payments.
To get your casino losses back, there are somethings you can do yourself. If you have paid with your credit card, you can object to the debiting. Inserting the illegal gambling and ask for reservation of the amount paid (“chargeback”). If the payment has been made via the SEPA direct debit system, you can object to the debiting within eight weeks. You can also retrieve the money via an online payment service. To do so, commission your bank to retrieve the transferred money from the recipient's bank.