Lucky Twice Casino

Lucky Twice Casino Review

Lucky Twice is one of the most comprehensive non GamStop casinos I've reviewed recently. Its vast selection will satisfy the average gamer's gaming cravings, and thanks to partnerships with international providers, British players will also feel at home and find a familiar atmosphere.

Pros of Lucky Twice Casino

Customizable interface to express your gaming preferences

Cryptocurrencies are available

Rich game selection

Cons of Lucky Twice Casino

Doesn’t offer PayPal

Our Rating: 4.8/5

Bonuses: 4.5/5

Casino Games: 4.1/5

Payment Methods: 4.4/5

Mobile Casino: 4.3/5

Customer Service: 4.1/5

Lucky Twice Casino Bonuses

I'm increasingly seeing sign-up bonuses spread across multiple deposits, rather than just one. Personally, I believe this is a winning strategy for both the casino and the user, as the former ensures that the new member will return in the following days to claim the remainder of their promotion, while the latter isn't forced to use large sums all at once, especially before even knowing if they really like the casino!

Aside from the welcome bonuses and reload bonuses, the range of promotions isn't as varied as it seems. Furthermore, the fact that these promotions have long expiration dates raises the suspicion that the casino isn't particularly keen on diversifying.

Welcome Bonus

A 100% first-time deposit bonus means you'll receive as many credits as you deposit real money upon registration… or in this case, 250% of your first 5 deposits. This makes bankroll management much easier and increases your chances of reaching €11,000 overall, the bonus' maximum. Plus, you get 500 free spins.

The wagering requirement for this promotion is 45x, meaning you'll need to wager the bonus amount 45 times before you can claim any real winnings. 

The terms and conditions are fairly clear but a little more cumbersome than usual. If you forget to select the bonus option when depositing and don't contact support in time to block the credit, you won't be able to redeem it. 

Lucky Twice Casino Games

With a total of over 6,000 casino titles available (including at least 5,000 slots) and over 1,000 betting markets for over 30 sports, this portal seems to be on par with more famous sites.

Its gaming offering is nearly comprehensive, ranging from slots to classic table games, including live gaming and live betting, as well as mini-games, bingo, and plinko.

For its casino offerings, the site relies on 50 software developers, some of the most renowned names, each with its own unique features. Even at first glance, it's easy to see (thanks to the pre-defined categories) that the entire gaming landscape is rich not only in game types but also in different mechanics within each type (the megaways or jackpot mechanic for slots comes to mind).

I generally appreciate these types of portals, because they allow the single player the luxury of getting bored and wanting to try something new without having to necessarily change sites.

Online Slots

Lucky Twice Casino offers an extensive variety of online slot games. The platform is powered by top-tier developer studios such as Play'n GO and Pragmatic Play. Players can enjoy a mix of timeless classics and the latest modern slot releases.

Game providers may seem like a lot, but in reality, it's actually slightly below average for this sector. However, the quality is generally high, and these companies are all more or less prominent.

From my research, this casino doesn't appear to have any exclusive rights to specific games, providers, or mechanics. However, its portal offers many popular features, such as slot buy bonuses, jackpots, and megaways.

Table Games

Lucky Twice Casino boasts a diverse collection of table games that cater to all preferences. Popular options include multiple variations of roulette, blackjack, and baccarat, offering plenty of ways to try your luck. In terms of variety, Lucky Twice Casino truly lives up to the hype, lacking only in traditional British games (which was to be expected, given its offshore origins).

Live Casino Games

Beyond its wide selection of slots and electronic table games, Lucky Twice Casino also provides an immersive live casino section. Many of the live games are powered by Evolution Gaming, ensuring high-quality streaming and professional dealers.

Payment Methods

As I always point out, one of the main reasons that pushes players in the GamStop area to venture beyond their borders is the different approach legislation has toward cryptocurrencies.

While cryptocurrencies are not yet fully implemented in the gambling world in the UK, the use of virtual currency for deposits and withdrawals has been accepted abroad for some time now, which means that the most technologically advanced games are fully committed to using their cryptocurrencies to play, transferring them to their casino accounts.

In this sense, Lucky Twice Casino holds itself solidly in line with other Curaçao-licensed casinos, offering a decent selection of deposit methods, including cryptocurrencies, which unfortunately leave out widely used systems in the UK like PayPal.

I think, at this point, it all depends on the individual player and what other methods they're willing to experiment with to make a deposit when they lack their own reference points. But a reputable casino like the one we're talking about today manages to overcome its shortcomings by offering alternative methods like Visa, e-wallet, or bank transfers.

To deposit, the accepted methods are Visa, MasterCard, bank transfer, VISA, Mastercard, Apple Pay, Google Pay, AstroPay, Crypto, Bitcoin, Litecoin.

Lucky Twice doesn't charge any fees for incoming transactions, regardless of the method you choose. However, there may be fees specific to payment methods (such as wire transfer fees, which are set by your bank).

Most of the deposit methods offered by Lucky Twice have very fast crediting times, ranging from instant transactions to a few hours at most, in rare cases. Bank transfers are an exception, of course (unless they're instant).

While it's true that you shouldn't play just to earn a few bucks, it's also clear that when you invest real money in your game, you expect to earn some return… after all, all gambling enthusiasts ruthlessly court the goddess of luck and dream of hitting a jackpot!

So, when that happens, what are the ways to transfer money from your gaming account to your real accounts? Lucky Twice Casino offers a wide variety of withdrawal options, including credit and debit cards, bank transfers, e-wallets and cryptocurrencies.

This choice, however, is limited: you must withdraw using the same payment method you used to make your deposits. This information, however, isn't easily accessible and can only be viewed in your dashboard after making a deposit. Don't worry, I've found it for you!

E-wallet and cryptocurrency transactions can be processed within 24 hours, while card and wire transfer transactions take up to 3 business days. However, withdrawals require account validation following a request via email, which could significantly extend the entire process.

Customer Service

Customer support is available 24/7 via chat and email. Telephone support is not available, but this isn't surprising considering that offshore casinos rarely offer it.

Personally, I've used chat as my preferred method, also because the message icon is always present in the bottom right, reminding players that an agent is available whenever they need it.

Chat starts with a bot that screens the request and directs the conversation to the most appropriate representative, and this process doesn't take more than a few seconds. There's a bit of a wait (or at least that's what happened to me), but you can track your position in the queue in real time.

You can contact customer support via chat and email, 24 hours a day, seven days a week.

Personally, I had to wait more than 10 minutes the first time and almost 20 the second time… But this could be because I contacted them in the evening, when there is supposed to be a greater influx of people on the site.

The agents I personally interacted with were very kind and were able to respond promptly.

I can't comment on the support team's ability to resolve more or less complex issues, as I didn't encounter any particular problems during my time on the portal. However, when I raised a small issue regarding account validation by submitting documents (which I'll discuss in more detail later), the support team didn't seem particularly willing to help.

Lucky Twice Mobile Casino

Unfortunately, there's currently no mobile app for this casino, so mobile players will have to make do with the web-based version. The site is fully optimized for even smaller screens, and navigation is quite fluid regardless of the device used. On the plus side, this saves you from downloading yet another app onto your device and using up its memory.

Since this isn't an app but the mobile desktop version, I'd worry more about the browser you use than the operating systems. I recommend choosing a particularly stable one like Chrome.

Performance-wise, the mobile browser site remains fairly faithful to its desktop counterpart. Loading times and fluidity, of course, are affected by the more or less stable connection of the device used.

This is certainly one of the positives of not using an app, as these often have limitations compared to the website version itself. In this case, the vast majority of Lucky Twice features are available in its mobile version.

Safety & Security

The first thing to do when you're familiar with an online gambling portal is always to check its license. Licenses help a site prove it operates legally and offer gamers assurances regarding the portal's safety and reliability. This is because if a regulatory authority has trusted the company enough to grant its patronage, it will have certainly performed all the necessary checks, which means the average user will be safe too!

Lucky Twice Casino is one of a large group of casinos that have decided to seek authorization from one of the most recognized international gambling authorities, the government of Curaçao. This legislation is extremely common (and in fact, I'm sure you've heard of it), and it's also one of the most popular destinations for online gamblers looking to expand their horizons and escape the UKGC control, albeit virtually.

By checking the site's URL with specific tools, it can be seen that the encryption certificates (i.e., the data protection protocols circulating on the portal) are issued by Google Trust Service and are of the WE1 type.

Like our UKGC, the Curaçao license also requires sites under its aegis to be equipped with RNG systems, or random number generators. Therefore, the fact that they aren't explicitly mentioned on the site shouldn't worry us.

Lucky Twice isn't the most popular of the sites operated by Bellona NV. However, it's only been online for four years, so I wouldn't be surprised if it gained popularity later.

Conclusion

The site is basic but functional, more similar to classic casinos than to more traditional casinos modern, which suggests a more mature audience. This isn't necessarily a bad thing, and (aside from a few minor flaws like the lengthy verification process), I think it's worth giving it a try!

FAQ About Lucky Twice Casino

Disclaimer

The content provided on our website is for informational and entertainment purposes only. We are an independent affiliate site, which means we receive commissions from the online casinos and gambling operators we promote on our platform, at no additional cost to our readers.